Install Problem

Post queries and issues that you found during ictfax installation

Install Problem

Postby serqet » Wed Aug 23, 2017 7:39 pm

hi, before sorry my bad english.

I installed the version of ictfax 3.7.4 without any problems. But when trying to send a fax it gave the following error;
"ICT\Core\CoreException: Document not found in ICT\Core\Message\Document->load()"


I downloaded the latest version of ictfax later on, but at this time I get the underlying error during installation.
"ictfax An AJAX HTTP error occurred. HTTP Result Code: 500 Debugging"

Is there anyone I can really install and run this system I'm wondering?
If you need to pay for it, why is there an install guide?

Somebody please help me.
Thank you.
serqet
 
Posts: 2
Joined: Mon Sep 14, 2015 10:59 pm

Re: Install Problem

Postby falak » Thu Aug 24, 2017 8:26 am

our team working on your reported problem, We will release latest version of ICTFax very soon.

But now please download ICTFax 3.7.4 from "https://github.com/ictinnovations/ictfax/releases" and install on your server but don`t install ICTPBX module from this release. Please download ICTPBX module form latest version of ICTFax "https://github.com/ictinnovations/ictfax" and install it on your system, after that follow the installation guide.

Best Regards
falak
Site Admin
 
Posts: 168
Joined: Tue Jan 17, 2012 7:33 am

Re: Install Problem

Postby serqet » Sun Aug 27, 2017 5:45 pm

Thank you for reply...

I did the installation as you said. I can send and receive faxes, but I can only get incoming faxes by entering it in the server's directory, the incoming fax appears in the drupal interface but there is no button to view or download it just delete it does not delete the room file, what is the solution?

I did not get mail from one of the incoming faxes, which file do we need to enter our smtp settings?
serqet
 
Posts: 2
Joined: Mon Sep 14, 2015 10:59 pm

Re: Install Problem

Postby falak » Wed Sep 06, 2017 8:05 am

for incoming fax, Please check your inbox for configured email
falak
Site Admin
 
Posts: 168
Joined: Tue Jan 17, 2012 7:33 am


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