Installation issues with ICTFAX

Post queries and issues that you found during ictfax installation

Installation issues with ICTFAX

Postby conrad » Mon Aug 05, 2013 1:58 pm

Hi guys am struggling with the installation of ICTFAX for almost two weeks now, at first I was getting stuck with the plivo Installation, but the I figured it out that It was a dependency issue, so I installed libevent-devel, and plivo installed successfully.

Now am struggling at the 4.2: Frontend / Web GUI: step2: because . Now visit http://DOMAIN.COM/ictfax and follow the installation
instructions for ICTFax (drupal based) front end installation. that URL does not exist.

Can some1 please assist
conrad
 
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Re: Installation issues with ICTFAX

Postby falak » Tue Aug 06, 2013 6:43 am

DOMAIN.COM actually means replace the name of your domain with it.

If you are installing ICTFAX on your local machine and then your URL will change to:
Code: Select all
http://localhost/ictfax


If you are installing at remote server with some IP address xxx.xxx.xxx.xxx then your URL will change to:
Code: Select all
http://xxx.xxx.xxx.xxx/ictfax


As mentioned by voipman, iptables blocks port 80 by default, so either allow that or switch off the firewall and then access your URL.
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Re: Installation issues with ICTFAX

Postby conrad » Tue Aug 06, 2013 2:46 pm

Thanks Guys I got this working. i had to disabable seslinux.
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Re: Installation issues with ICTFAX

Postby ytuxedo002 » Thu Sep 19, 2013 9:17 pm

I'm having kinda the same issue. when i try to go to

http://xxx.xxx.xxx.xxx/ictfax i am getting

Not Found

The requested URL /ictfax was not found on this server.

Web server is up and running and i can see all the files in the /www/html/ictfax folder

I have no idea where to go from here.

Thanks in advance.
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Re: Installation issues with ICTFAX

Postby nasir » Fri Sep 20, 2013 3:55 pm

/www/html/ictfax OR /var/www/html/ictfax

httpd error log may help you
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Re: Installation issues with ICTFAX

Postby ytuxedo002 » Fri Sep 20, 2013 4:10 pm

nasir wrote:/www/html/ictfax OR /var/www/html/ictfax

httpd error log may help you



/var/www/html/ictfax ....sorry
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Re: Installation issues with ICTFAX

Postby ytuxedo002 » Fri Sep 20, 2013 4:13 pm

nasir wrote:/www/html/ictfax OR /var/www/html/ictfax

httpd error log may help you


Just checked the logs and it's trying to browse to /var/www/ictfax not /var/www/html/ictfax
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Re: Installation issues with ICTFAX

Postby nasir » Fri Sep 20, 2013 4:35 pm

you need to edit your apache configuration see for DocumentRoot
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Re: Installation issues with ICTFAX

Postby ytuxedo002 » Fri Sep 20, 2013 5:15 pm

nasir wrote:you need to edit your apache configuration see for DocumentRoot


Awesome...that was it. thank you!
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