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Install Problem

PostPosted: Wed Aug 23, 2017 7:39 pm
by serqet
hi, before sorry my bad english.

I installed the version of ictfax 3.7.4 without any problems. But when trying to send a fax it gave the following error;
"ICT\Core\CoreException: Document not found in ICT\Core\Message\Document->load()"

I downloaded the latest version of ictfax later on, but at this time I get the underlying error during installation.
"ictfax An AJAX HTTP error occurred. HTTP Result Code: 500 Debugging"

Is there anyone I can really install and run this system I'm wondering?
If you need to pay for it, why is there an install guide?

Somebody please help me.
Thank you.

Re: Install Problem

PostPosted: Thu Aug 24, 2017 8:26 am
by falak
our team working on your reported problem, We will release latest version of ICTFax very soon.

But now please download ICTFax 3.7.4 from "" and install on your server but don`t install ICTPBX module from this release. Please download ICTPBX module form latest version of ICTFax "" and install it on your system, after that follow the installation guide.

Best Regards

Re: Install Problem

PostPosted: Sun Aug 27, 2017 5:45 pm
by serqet
Thank you for reply...

I did the installation as you said. I can send and receive faxes, but I can only get incoming faxes by entering it in the server's directory, the incoming fax appears in the drupal interface but there is no button to view or download it just delete it does not delete the room file, what is the solution?

I did not get mail from one of the incoming faxes, which file do we need to enter our smtp settings?

Re: Install Problem

PostPosted: Wed Sep 06, 2017 8:05 am
by falak
for incoming fax, Please check your inbox for configured email