User Creation Error  [SOLVED]

Post your configuration issues while installing ictfax

User Creation Error

Postby alphatech » Wed Dec 11, 2013 4:58 pm

when I try to register a new user in ICTFAX via the registration URL http://<domain>/ictfax/?q=user/register I receive the following error

error2.PNG
error2.PNG (43.67 KiB) Viewed 3234 times


the user account shows up in Admin --> People

but when I click on the user to activate, I receive the following error.

error1.PNG
error1.PNG (3.44 KiB) Viewed 3234 times


does anyone have any ideas that could help?

Thanks,
Don Mynes
alphatech
 
Posts: 1
Joined: Wed Dec 11, 2013 2:59 pm

Re: User Creation Error  [SOLVED]

Postby falak » Sat Dec 14, 2013 1:15 pm

First problem is due to country module not enabled. Please enable the 'Country' module from the modules area. I am sure, this problem will not occur.

Second problem occurs because of un-registered users. ICTFAX allows users to be registered through "Register" form and then activating them either through email confirmation link or admin activate the user manually. Users must also be activated from the ICTPBX also (i.e. from Account Management area).

If an admin creates user from "People" menu directly, then the user will not be a ICTFAX (or ICTPBX) user. I hope you understand what I mean?
falak
Site Admin
 
Posts: 168
Joined: Tue Jan 17, 2012 7:33 am


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