User Creation Error  [SOLVED]

Post your configuration issues while installing ictfax

User Creation Error

Postby alphatech » Wed Dec 11, 2013 4:58 pm

when I try to register a new user in ICTFAX via the registration URL http://<domain>/ictfax/?q=user/register I receive the following error

error2.PNG (43.67 KiB) Viewed 3397 times

the user account shows up in Admin --> People

but when I click on the user to activate, I receive the following error.

error1.PNG (3.44 KiB) Viewed 3397 times

does anyone have any ideas that could help?

Don Mynes
Posts: 1
Joined: Wed Dec 11, 2013 2:59 pm

Re: User Creation Error  [SOLVED]

Postby falak » Sat Dec 14, 2013 1:15 pm

First problem is due to country module not enabled. Please enable the 'Country' module from the modules area. I am sure, this problem will not occur.

Second problem occurs because of un-registered users. ICTFAX allows users to be registered through "Register" form and then activating them either through email confirmation link or admin activate the user manually. Users must also be activated from the ICTPBX also (i.e. from Account Management area).

If an admin creates user from "People" menu directly, then the user will not be a ICTFAX (or ICTPBX) user. I hope you understand what I mean?
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