Unable to receive fax

Post your configuration issues while installing ictfax

Unable to receive fax

Postby OxiD » Sun Feb 23, 2014 3:29 pm

Hi there,

I've some problem with my installation of plivo.

Actually, i can send fax with my sip account but no fax come in.

In plivo-rest.log i can see the call but the event linked with the action "answer" result a html source about user drupal login.

Note also then when i call my number i don't ear the carrier.

This is the log file:

Code: Select all

2014-02-23 15:48:33,964 plivo-rest[11828]: INFO: Connected to FreeSWITCH
2014-02-23 16:23:51,734 plivo-rest[11828]: INFO: Hangup for Incoming CallUUID 7fe2eeb6-9c9e-11e3-9fdc-47fd1468fd94 Completed, HangupCause NORMAL_CLEARING
2014-02-23 16:23:51,734 plivo-rest[11828]: DEBUG: Using HangupUrl from DefaultHangupUrl for CallUUID 7fe2eeb6-9c9e-11e3-9fdc-47fd1468fd94
2014-02-23 16:23:51,734 plivo-rest[11828]: DEBUG: Extra params found in url query for POST
2014-02-23 16:23:51,734 plivo-rest[11828]: INFO: Fetching POST with {'q': 'ictfax/send_email/post', 'To': u'22506146', 'Direction': u'inbound', 'From': u'0494xxxxxx', 'variable_duration': u'0', 'CallUUID': u'7fe2eeb6-9c9e-11e3-9fdc-47fd1468fd94', 'HangupCause': u'NORMAL_CLEARING', 'CallStatus': 'completed'}
2014-02-23 16:23:51,864 plivo-rest[11828]: INFO: Sent to POST with {'q': 'ictfax/send_email/post', 'To': u'22506146', 'Direction': u'inbound', 'From': u'0494xxxxxx', 'variable_duration': u'0', 'CallUUID': u'7fe2eeb6-9c9e-11e3-9fdc-47fd1468fd94', 'HangupCause': u'NORMAL_CLEARING', 'CallStatus': 'completed'} -- Result: <div class="region region-sidebar-first">
  <div id="block-user-login" class="block block-user">

        <h2 >User login</h2>

  <div class="content">
    <form action="/ictfax/?q=ictfax/send_email/post&amp;destination=ictfax/send_email/post" method="post" id="user-login-form" accept-charset="UTF-8"><div><div class="form-item form-type-textfield form-item-name">
  <label for="edit-name">Username <span class="form-required" title="This field is required.">*</span></label>
 <input type="text" id="edit-name" name="name" value="" size="15" maxlength="60" class="form-text required" />
<div class="form-item form-type-password form-item-pass">
  <label for="edit-pass">Password <span class="form-required" title="This field is required.">*</span></label>
 <input type="password" id="edit-pass" name="pass" size="15" maxlength="60" class="form-text required" />
<div class="item-list"><ul><li class="first"><a href="/ictfax/?q=user/register" title="Create a new user account.">Create new account</a></li>
<li class="last"><a href="/ictfax/?q=user/password" title="Request new password via e-mail.">Request new password</a></li>
</ul></div><input type="hidden" name="form_build_id" value="form-6UMewS5jqR20z_NaPRnFIzaHDKLNafbpnfdgb_A0YOU" />
<input type="hidden" name="form_id" value="user_login_block" />
<div class="form-actions form-wrapper" id="edit-actions"><input type="submit" id="edit-submit" name="op" value="Log in" class="form-submit" /></div></div></form>  </div>

</div> <!-- /.block -->
 <!-- /.region -->
<div class="region region-footer">
  <div id="block-system-powered-by" class="block block-system">

  <div class="content">
    <span>Powered by <a href="http://drupal.org">Drupal</a></span>  </div>

</div> <!-- /.block -->
 <!-- /.region -->

And the parameter in the plivo default.conf about this action:

Code: Select all

Everyone has a solution about this case?
Posts: 1
Joined: Sun Feb 23, 2014 3:19 pm

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