Faxes not picked up by ictfax

Post your configuration issues while installing ictfax

Re: Faxes not picked up by ictfax

Postby nasir » Wed Jan 07, 2015 10:31 am

to check fax related activities please check your Freeswitcy Logs and CLI, to access Freeswitch CLI enter following command at your shell

sudo fs_cli
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Re: Faxes not picked up by ictfax

Postby nasir » Sat Apr 11, 2015 9:21 am

Make sure that you have done following steps and then contact back to us with /usr/ictcore/log/ictcore.log

1. first of all update ICTFAX with latest version.
2. As being admin, create DID number and assign it to some user.
3. While testing inbound fax, check the logs in fs_cli ( if you are receiving a fax request for that DID )
4. Note the logs from /usr/ictcore/log/ictcore.log file
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